Shipping Policy
Shipping Policy
Thank you for shopping with Mizzy Store. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing your order.
1. Order Processing Time
All orders are processed within 1-3 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Timeline
Estimated delivery timelines may vary depending on your location and courier service availability.
- Metro Cities: 3-5 business days
- Other Cities & Towns: 5-8 business days
- Remote Areas: 7-10 business days
Delivery timelines are estimates and may occasionally be delayed due to unforeseen circumstances.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment confirmation.
Mizzy Store may offer free shipping on selected products or promotional campaigns.
4. Order Tracking
Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or email.
Customers can use the tracking information to monitor their shipment status.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details including:
- Full Name
- Complete Address
- Correct Mobile Number
- Pincode
Mizzy Store will not be responsible for delays or failed deliveries caused by incorrect address details.
6. Delayed or Failed Deliveries
Delivery delays may occur due to:
- Weather conditions
- Courier service issues
- Natural disasters
- Public holidays
- Incorrect customer information
While we try our best to ensure timely delivery, Mizzy Store cannot guarantee delivery dates in such situations.
7. Delivery Attempts
Courier partners may attempt delivery multiple times. If the customer is unavailable after repeated attempts, the order may be returned to us.
Re-shipping charges may apply for returned shipments.
8. Damaged Packages
If you receive a damaged package, please record an unboxing video and contact us immediately.
Claims without proper proof may not be eligible for replacement or refund.
9. International Shipping
Currently, Mizzy Store may or may not offer international shipping depending on product availability and courier support.
Additional customs duties or taxes, if applicable, will be the responsibility of the customer.
10. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Mizzy Store
Phone: 8273019470